Appeal a decision
On this page
If you disagree with a decision we made about your store, your content or a report you sent, tell us the decision and why it is wrong. We review it promptly and reinstate the content or account if our decision was wrong or is no longer needed.
In the European Union this is a complaint under Article 20 of the Digital Services Act: it goes to dsa-complaints@tanqory.com and we answer within 30 days. If you are still not satisfied, you can take it to a certified out-of-court dispute settlement body.
Your notice
After you send it
- Your appeal reaches legal@tanqory.com, or dsa-complaints@tanqory.com from the EU, where we confirm receipt.
- We review it promptly with what you sent.
- If the decision was wrong, we reverse it without delay and restore what we removed.
- We tell you the outcome and why, within 30 days for an EU complaint, with your further options.